Whether you have one drone or a fleet of them, there is a lot of paperwork and compliance that goes along with it. If you have gone down the route of training your employees to do the work in-house, you enter the Aviation arena of planning and compliance.
Safety is the primary concern. Flights are required to be planned and a risk-assessment completed for each drone flight. Depending on the size of your operation, this can become cumbersome. Part of your SOP, requires mission planning, risk assessment, Airspace authorisation if required, flight logging and aircraft maintenance. Your flights have to be within the limitations of your SOP and are detailed in your Operations Manual.
The Chief Pilot listed in your Ops Manual maintains overall control for ensuring flights are conducted within these bounds. This is where the buck stops, so the person nominated as Chief Pilot, needs to understand the implications of the role. They are responsible for ensuring other pilots complete the all necessary planning and paperwork as per the Ops manual.
The Ops manual is where the detail is. Distances you can fly to, altitude limits, amount of time you can fly, breaks required etc, should all be contained in this master document.
Regardless of the nature of your business, we strongly recommend you have a public liability insurance policy for drone operations. You do however need the training and certification to hold a valid policy, but this is protection for you and your business.